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Refund Policy
We provide a refund and return policy of 30 days. If 30 days have passed since your purchase, we are unable to offer you a refund or exchange. In order to provide our customers with a positive shopping experience, this policy outlines our guidelines for returns, exchanges, and refunds.
To be eligible for a return, your item must be in the same condition as when you received it, either unused or hardly worn.
To handle your return, we require a receipt or other evidence of purchase.
Eligibility
You might be eligible for a return, refund, or exchange under the following conditions:
Items that are broken or defective: If you receive a damaged or defective item, please contact us to set up a return or exchange within 30 days after delivery.
Incorrect Item: If you receive an item that is not what you ordered, please contact us within 30 days after delivery to request a return or exchange.
Return Process
To initiate a return or exchange, the following steps must be taken:
Use the contact page to get in touch with us.
Return Authorization: As soon as your return request is approved, you will be provided with a return authorization number and instructions on how to return the item.
Return Shipping: You are responsible for the return shipping costs unless the item is being returned due to a defect, error, or damage. Please use a trackable shipping option and save your proof of postage.
Inspection and Processing: As soon as we get the returned item, we will inspect it to verify its condition. If the return is approved, we will process the exchange or refund within three business days.
Non-Returnable items
Used motors
Refunds are only available for regular priced items. There are no refunds for sale items.
Refunds
Refunds: The refund will be issued using the original payment method used for the purchase.
Refund Processing Time: Refunds are typically processed in 1-3 business days after the returned item is received and inspected.
Non-Refundable Items: Certain products, like customized or personalized items, may not be eligible for reimbursement.